A well-known brand in memory upgrade module in Hong Kong since 1991
01 About
PACCOM®, a product brand of Intelligent Memory Limited, devotes in memory upgraded products for more than 30 years in HK. We cooperate with business partners like resellers, system integrators and etc., to provide support on all kinds of memory upgrading projects. Our products have been widely used in government, education institutes, banks, enterprises, hospitals, etc. We have high concern on the quality and services. Together with our professional experience, and long-term commitment, we contribute to a success of our business partners.
Intelligent Memory Limited was founded and based in HK as a memory product manufacturer. Our product lines were expanded from DRAM modules to DRAM components, and now towards the Flash products! Our customers cover in Asia, Europe and Americas, from local resellers to global industrial manufacturers and growing steadily in years.
DESKTOP MEMORY
02 Product
DDR4 MEMORY MODULE
DDR3 MEMORY MODULE
DDR2 / DDR / LEGACY MEMORY MODULE
Please Contact Us with More Information
Intelligent Memory Ltd
Unit 1-6A, 11/F, Mita Centre,
552-566 Castle Pead Road, Kwai Chung, N.T. Hong Kong
852 - 2422 0422
03 support
The Warranty Policy of PACCOM Memory module
1
Limited Product Warranty
Intelligent Memory warrants that the products, in the course of normal use, are free from defects in workmanship and /or material for the warranty period indicated below. This warranty does not included malfunctions of failures resulting from accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, modification, neglect, alteration, acts of nature, problems with electrical power, usage not in accordance with product instructions, or improper installation or repairs made by anyone other than Intelligent Memory Ltd or Intelligent Memory Ltd authorized third-party service provider.
The limited warranty period commences form the date of purchase on the original invoice issued by Intelligent Memory Ltd. Proof of purchase (i.e. Copy of the invoice) is required for warranty claim.
Memory Products
PACCOM memory module
Lifetime inclusive of chips, components and workmanship
*Removal of PACCOM label will void the warranty.
Terms & Period*
Warranty Claim Procedures
2
Step 1:
Fill in the IM Return Merchandise Authorization Form (RMA Form) , and email the completed RMA form to rma@intelligentmemory.com
Step 2:
Upon receipt of the request, IM will issue a RMA case number and acknowledge customer accordingly.
Step 5:
Repaired product / Replacement will be returned to Customer.
Step 4:
Repair or replacement will be arranged, whichever IM considers as most appropriate.
Step 3:
Pack properly your authorized defective part and return to IM with prepaid and insured shipment. Valid RMA case number should be clearly stated in the shipment.
Customer is responsible for the delivery and insurance costs when returning product(s) to Intelligent Memory.
The limited warranty period commences form the date of purchase on the original invoice issued by Intelligent Memory Ltd. Proof of purchase (i.e. Copy of the invoice) is required for warranty claim.
3
Service Commitment
Authorized returns will be returned to customers with the following service commitment.
Memory Products
PACCOM memory module
14 working days
Working days for RMA completion*
*Working days for RMA completion start from receipt of returns at Intelligent Memory to delivery of returns from Intelligent Memory. The service commitment applies for lot size less than 10 pieces in a single return.
04 contact
Intelligent Memory Ltd
Unit 1-6A, 11/F, Mita Centre,
552-566 Castle Pead Road, Kwai Chung, N.T. Hong Kong
852 - 2422 0422
Where to buy